1. Introduction & Commitment

Aarogwaan Precancer And Oral Rehabilitation Center ("we", "our", or "us") values your privacy. We are committed to safeguarding personal, demographic, and contact information collected through our website, appointment forms, and messaging integrations in compliance with applicable Indian information technology and digital data protection laws.

2. Information We Collect

We collect only the essential information necessary to facilitate appointment coordination and clinical consultation:

• Directly Provided Information: When you complete our appointment booking modal or initiate a WhatsApp consultation, you may voluntarily submit your name, telephone/WhatsApp number, preferred appointment date, primary oral symptom or condition (e.g., restricted mouth opening, leukoplakia, oral burning, lichen planus), and brief medical notes.
• Device & Analytics Data: When you visit our website, standard web analytics may automatically log non-identifiable parameters including browser type, operating system, device screen resolution, referring URLs, and pages viewed to optimize user experience.

3. How We Use Your Information

The information collected is used strictly for the following purposes:

• Scheduling and confirming clinical OPD appointments with Dr. Gaurav Katheriya.
• Communicating clinic directions, schedule confirmations, or appointment reschedules via WhatsApp or phone.
• Responding to user inquiries regarding our Diode Laser and non-surgical oral precancer protocols.
• Analyzing website performance, conversion efficiency, and digital advertisement tracking (e.g., Google Ads and Meta Pixel event parameters).

4. Sharing and Disclosure of Information

We do not sell, rent, trade, or commercialize your personal or medical contact data to any third-party marketing brokers or outside entities.

Information is shared solely in limited, necessary scenarios:

• Internal Clinical Team: With authorized clinical staff directly involved in appointment management and patient reception.
• Authorized Service Providers: Secure hosting and cloud infrastructure partners (such as Google Firebase) solely to maintain website uptime and database security.
• Legal Obligations: If mandated by applicable Indian law, judicial decree, or medical regulatory authorities.

5. WhatsApp & Third-Party Communication

Our appointment workflow utilizes direct pre-formatted WhatsApp links for convenience. When you click "Book Appointment on WhatsApp", transmission of your message occurs over WhatsApp's end-to-end encrypted messaging infrastructure and is subject to WhatsApp's own privacy terms and policies.

6. Cookies & Tracking Technologies

Our Website may use standard browser cookies and tracking pixels (such as Google Analytics or Meta Pixel) to monitor overall ad campaign performance, optimize load times, and understand visitor navigation patterns. You can instruct your browser to refuse all cookies or notify you when a cookie is sent.

7. Contact Information & Grievance Officer

If you have questions, feedback, or data privacy requests concerning this Privacy Policy, please contact our administrative desk: